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Reset Credentials

This procedure allows you to reset your login credentials:

  • Username
  • Password
  • Second authentication factor (see here for more details)

From the login page, click Forgot Password? link to reset your credentials.

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Insert your email and click Submit.

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An email will be sent to you.

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Click the button "Choose a new password" on the email to start the procedure.

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If you already have a second authentication factor, you will be asked to create a new one.

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Enter a new password in both the New Password and Confirm Password fields (both fields must contain the same value). Click the Submit button.

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Now you have a new password to manage your profile.